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Contact Us

Contact Us

Getting in touch is easy

Due to adverse weather conditions our contact centres are currently operating on reduced levels of staff.  If you need talk to an advisor it may take some time to answer your call.  We apologise for any inconvenience this may cause. However you can use our automated service for simple enquiries and transactions or use our online service if you are registered.

There’ll be times when you want to find out more about our products and services, such as how to apply for an account or check the balance on your existing accounts. Or you might need to give us new details, such as a change to your name and address. Whatever your reason for contacting us, there are lots of ways to get in touch - and we’ll always be happy to help.

Bank Address Phone  Contact Us By Email Opening hours
CF 105LB Ranelagh Harold's Cross, Rathmines.
Dublin, Ireland
Tel: +44-79-2768-5961
Whatsapp: +44-79-2768-5961


Existing customers
24 hours a day, 7 days a week

New customers
Mon-Fri: 8am-8pm
Sat: 8am-6pm
Sun: 9am-5pm

Contact us by email
If you’re registered for Online Banking and you need help you can email us. Our help section aims to answer your questions. Clicking ‘Help’ from the top right hand corner within the Online Banking pages will open ‘Online Banking help’.

You can then use the search tool to find an answer to your question. For further help, you’ll see an option to “Email our Online Support team”. Someone from that team will then email you back with an answer to your query.  Please note as we are unable to answer account specific queries by email, do not email us with any questions relating to your accounts.  

Contact us by post
You can write to us at the following address:

P O Box 548

Important information

Halifax is a division of Bank of Scotland plc. Bank of Scotland plc, HBOS Investment Fund Managers Limited, Halifax Life Limited and Halifax Share Dealing Limited and St Andrew’s Life Assurance plc are authorised and regulated by the Financial Services Authority, 25 The North Colonnade, Canary Wharf, London E14 5HS.  They are entered in the Financial Services Authority’s Register and their Register Numbers are 169628, 119223, 171881, 183332 and 189101. This is an English language site, all contracts will be in the English language only. Bank of Scotland plc, Registered in Scotland No. SC327000. Registered Office: The Mound, Edinburgh EH1 1YZ. Copyright © 2016. All rights reserved.

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